Amazon Customer Service Tips and How to Contact Amazon

To contact Amazon by phone: The easiest way to contact Amazon’s customer service department is by using their toll-free phone number at 1-888-280-4331. If you need the personal touch, feel free to call and speak to a representative. If you want a more efficient way to solve your problem, use Amazon’s guided contact process. To contact Amazon using their guided customer service process: Sign into your Amazon account and click Help on the right menu.